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Choosing the Right HR Technology Stack: The Benefits of an Integrated HCM System

As the workforce evolves, so must HR systems. Workers have become more mobile and flexible, which means HR teams need similarly agile tools to manage employee information related to payroll and other compensation and benefits, even as regulatory complexity increases.

Only a modern HR technology stack — built on a human capital management (HCM) system or human resource information system (HRIS) — can provide the automation and flexibility necessary to deliver the right employee experience by integrating with best of breed technologies. The best HCM platforms leverage these integrations to combine HR, talent management, recruiting, benefits and more into one intuitive and extensible solution.


A look at the main benefits of adopting an integrated HCM system

The benefits of HCM systems and HRIS, and the integrations that can go with them, are wide-ranging. Gartner has estimated that by 2022, one-third of all midsize and large businesses will have adopted such HR software solutions, driven by the search for:


Simplified onboarding experience

HR professionals can use an HCM system plus integrated services to streamline onboarding and offboarding workflows, saving valuable time (not to mention money) without compromising the employee experience. The onboarding process is integral now that so many workers telecommute. Giving them sufficient direction and support is easier with an enhanced HCM platform that offers self-service and guidance to employees. HCM automation also reduces the risk of human error and affords HR departments more time for strategy, now that they’re freed from performing basic administrative tasks.


Modernized compliance

The ongoing shift toward remote work means organizations must streamline their compliance processes for hiring employees in new jurisdictions and across state lines. It’s important to be able to customize employee information based on role and location, plus reliably provide access to the most up-to-date required compliance forms during onboarding. In fact, the CIC Plus Online Tax Withholding solution, compatible with major HCM solutions, enables HR departments to deliver all the specific tax forms — including federal, state & local tax forms — an employee needs to fill out based on an employee’s work and home address. CIC Plus proactively monitors all such regulatory changes and automatically applies updates so you’re always up to date.


Flexible, scalable access

HCM systems can provide a single platform for all HR, Payroll & Benefits needs via trusted partner integrations. CIC Plus has deep experience in integrating with large HCM systems in order to fill niche compliance gaps that may otherwise exist. Such integrations make the HCM system more flexible and scalable, allowing employers to adapt to evolving regulatory requirements or significant workforce changes quickly. In turn, workers get a better employee experience and HR teams reduce the overhead of benefits administration and compliance.

Overall, HCM systems and HRIS help HR departments adapt to rapid changes in both the workforce and the HR technology landscape. The end result is a better-equipped HR team empowered to serve everyone, thanks to superior employee data management and compliance.

“I work with our 13 business units across our organization that’s always changing and implementing new technology,” Renee Fsadni, HR Manager of Shared Services at Masco, told CIC Plus. “And one thing I’ve quickly learned in this role is that processes like forecasting are much more data-driven. By moving away from manual activities, we can also better focus on tasks like applying the right laws in every state — there’s a lot of variance there to manage.”


What to prioritize in an HCM stack

The stakes for selecting the right HR software and related integrations couldn’t be higher.

First, there’s the high cost of inefficiency. A 2019 EY report calculated that each data entry action performed without a self-service HCM platform has a mean cost of $4.51 in labor and other expenses. For I-9s, the average cost is almost twice as high.

Second, there’s the indirect cost of not having the proper infrastructure for remote work. The 2020 State of Remote Work study from Buffer found that over 90% of remote workers wanted to continue telecommuting and would recommend the practice to others, indicating how important flexibility has become as a job perk.

Finally, HR lapses resulting from suboptimal or missing tech can lead to regulatory penalties. For example, failing to properly complete all sections of the I-9 may lead to costly audits.

But where should HR departments start when evaluating HCM system options?

The most important features to prioritize include:


  • Employee self-service with guided instructions: Simplify key processes, like delivering electronic forms, with an intuitive self-service portal that walks employees through each step.
  • Workflow automation: Eliminate the time-consuming, error-prone manual processes by automating onboarding workflows, such as calculating the right tax withholding for every employee.
  • Ongoing updates: Keep pace with fast-moving federal, state and local regulations with an HCM platform partner, like CIC Plus, to  ensure every form and process is correct and current.
  • Data integrations: Instead of piecing together a lot of disparate point solutions, leverage an HCM system that integrates with partner vendors to ensure niche client needs are met.
  • Information security: Use two-factor authentication and encryption to facilitate a secure yet practical end-user experience for accessing HR documents.
  • Workforce analytics: Get granular insights into KPIs such as turnover and retention to support better performance management and general decision-making.


How our partner network unlocks the benefits of HCM systems

CIC Plus is committed to your success. Our compliance solutions integrate with HCM systems from Workday, ServiceNow, Cornerstone and Oracle Taleo to support the best possible employee experience, from onboarding to offboarding.

These integrations help you efficiently manage a large and mobile workforce, through support for completing online tax withholding elections, I-9 verifications, ACA reports, state-mandated and employer-specific forms, year-end tax documents and custom pay statements. We also maintain partnerships with deployment specialists who can make your transition from one HCM system to another seamless.


Why make compliance so difficult

when CIC Plus makes it so easy?

Together with our partner network, we’ll ensure all of your HR and payroll needs are met

If you’re looking to seize opportunities for improvement to support your growth and compliance goals. Interested in learning more about us and our partnerships?

Reach Out Today